At Turain Software Pvt. Ltd, we strive to protect the privacy and security of our customers. This Privacy Policy describes how we collect, use, and disclose your personal information when you utilize BillTrack, our GST billing application. By accessing or using BillTrack, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information
- Name, email address, phone number, and business details provided during registration or support interactions.
- Billing and payment information when subscribing to our services.
- Business Data
- GST information, invoices, and records of transactions are uploaded into the software.
- Inventory and financial information uploaded or processed within BillTrack.
- Usage Data
- Evidence of your interactions with the software, such as login credentials, usage of its features, and navigation flow.
- Device description (IP address, browser type, operating system, mobile device ID).
How We Use Your Information
We use the collected data to:
- Provide and improve our services.
- Generate and manage invoices, accounts, and business reports.
- Ensure compliance with GST regulations and other legal requirements.
- Send service updates, notifications, and promotional content.
- Provide customer support and address user queries.
Data Sharing and Disclosure
Turain Software Pvt. Ltd. does not sell or rent your personal information. However, we may share your data in the following situations:
- With Third-Party Services: To integrate features such as digital payments or cloud storage.
- For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Business Transfers: If a company merges, acquires, or sells company assets, then a user's information can be transferred to the new entity.
Data Security
We apply industry-standard security controls to safeguard your data, such as:
- End-to-end encryption for data transmission.
- Secure servers with multiple layers of protection.
- Regular vulnerability assessments and software updates.
Data Retention
We keep your data for as long as we prove necessary to achieve the purposes described herein or by law. Users can request to have their data deleted by contacting us at [support email].
User Rights
As a BillTrack user, you have the following rights:
- Access and Portability: Implore access to the user's existing data in a portable form.
- Correction: Update or correct inaccurate information.
- Data Deletion: Request the deletion of your personal or business data.
- Opt-Out: Unsubscribe from promotional communications.
Cookies and Tracking Technologies
BillTrack uses cookies and similar technologies to enhance user experience. These technologies help us:
- Remember user preferences.
- Analyze software performance and user interactions.
You can manage cookie settings through your browser.
Third-Party Links
BillTrack may include links to third-party websites. Turain Software Pvt. Ltd. is not liable for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.
Policy Updates
We may modify this Privacy Policy from time to time due to evolving practices or legal requirements. The important shifts will be announced to users, and the revised policy will be accessible through our website.
Contact Us
Questions or concerns about this Privacy Policy should be directed to:
For any confusion or queries, connect with us via email at support@turaingrp.com or WhatsApp us on the number: +91 9230996919.
Thank you for trusting BillTrack to manage your business operations. Your privacy is our priority.